Accident and Incident Reporting (AIR)
In this section you will find the Accident / Incident Reporting & Investigation Processes in place within your Board.
National Services Scotland
In this section you will find the NSS Accident / Incident Reporting & Investigation Procedure and Accident / Incident Report (AIR) Form template on which all NSS work related accidents and near misses should be reported to Healthy Working Lives. Also provided is key HSE guidance to assist NSS management and staff to meet their legal obligations around accident reporting and investigation.
National Services Scotland has changed the way that you can report an accident, incident or near miss - its even easier now through the ServiceNow Portal - you can access, complete and submit a NSS AIR FORM via your phone, tablet or laptop.
The Health & Safety Team have developed guidance to support you through submitting an NSS AIR FORM - please click on the relevant links below:
Information for Employees
- Employee Guidance on how to complete and submit the electronic AIR form within ServiceNow - How to Report an Accident / Incident (AIR)
Information for Line Managers
- Guidance on root cause analysis
- Guidance of Reporting if Injuries, Diseases and Dangerous Occurrences (HSE and RIDDOR)
- Guidance of Duty of Candor
Information for Accident Investigators :
- Guidance on root cause analysis
- Guidance of Reporting if Injuries, Diseases and Dangerous Occurrences (HSE and RIDDOR)
What do I report? NSS require us to record all accidents / incidents and near misses.
- Any Accident or Non Riddor which is an event that results in injury or ill health;
- Any Incident (Near miss) which is an event not causing harm, but has the potential to cause injury or ill health;
- Any Dangerous Occurrence which there is a number of specific, reportable adverse events, as defined in the RIDDOR Regulations
How do I report and Accident or Incident?
To report a accident / incident or near miss complete and submit a NSS AIR FORM this can be accessed via the ServiceNow portal.
If the incident is or becomes RIDDOR reportable under the regulations for reporting injuries, diseases and dangerous occurrences your Line Manager along with guidance from a NSS Health & Safety Adviser are required to report the information as soon as possible through the HSE Riddor Report website
If you require additional information you can contact the NSS Health & Safety Advisers through HR Connect Contact Us / Health, Safety & Wellbeing
NHS 24
An Accident and Incident report and investigation form must be completed for any of the following occurrences:
- An incident to any person on NHS 24 premises (this includes those not directly employed by NHS 24);
- Incidents to staff working in other premises;
- Dangerous occurrences;
- Industrial diseases;
- Road traffic incidents (on or off site) if driving on NHS 24 business;
- Near misses.
Below is a copy of the Accident and Incident Reporting form for use by employees and managers. You can find NHS 24's Accident, Near Miss and Hazard Policy here which provides more information.
NHS Golden Jubilee
Reporting injuries, diseases and dangerous occurrences in health and social care: guidance for employers
The Health and Safety Executive has produced an information sheet, that gives guidance on how the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) apply to the health and social care sectors. It is aimed at employers and others in health and social care, who have a duty ro report under RIDDOR. This can be found in the document "RIDDOR - Guidance for Employers Golden Jubilee" in the "For Manager" tab below.
RIDDOR - A Brief Guide for Managers
Certain categories of work related accidents/incidents are required by law to be reported to the Health and Safety Executive timeously. This document lists reportable events under RIDDOR.
RIDDOR - COVID-19 Core Brief
During the current Covid-19 pandemic staff are encouraged to continue to report incidents and near misses via the Datix reporting system.
The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) have not changed due to COVID-19. The Health and Safety Executive (HSE) have published guidance to employers regarding any reporting under RIDDOR related to COVID-19.
Public Health Scotland
On this front page you will find initial information you need to know when reporting any Accident or Near Miss that you or a colleague may have.
Public Health Scotland require everyone to record all accidents / incidents and near misses, this is to support and identify any actions that need to be implemented to ensure we all are able to work within a safe environment with processes.
What do I need to report?
Any Accident or Non Riddor which is an event that results in injury or ill health;
Any Incident (Near miss) which is an event not causing harm, but has the potential to cause injury or ill health;
Any Dangerous Occurrence which there is a number of specific, reportable adverse events, as defined in the RIDDOR Regulations
How do I report it?
All Public Health Scotland work related accidents and near misses should be reported through the Health and Safety Portal.
The NSS Health and Safety Advisor will then support and guide you through the process of the investigation and identification of any supporting actions that you may be required to implement.
If the incident is or becomes RIDDOR reportable under the regulations for reporting injuries, diseases and dangerous occurrences the Line Manager will need to report it as soon as possible through the HSE website with guidance from a NSS Health and Safety Advisor.
Further information will be populated on this page once your Board Health and Safety arrangements are developed.
If you require additional information you can contact the NSS Health & Safety Advisors through HR Connect Contact Us / Health and Safety
Scottish Ambulance Service
All staff within the organisation have a responsibility to report adverse and near miss incidents they witness, are involved in or are informed of on to the Services incident reporting system. Datix as soon as possible after the event, preferably within 48 hrs. Datix can be found using the link: http://datixweb/datix/live/index.php